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Latest government advice on Coronavirus

Flu Vaccination Programme 2020


We have now released appointment slots for flu vaccinations for eligible patients. Appointments will be given either at the surgery or at St Thomas Church hall, Ellesmere Road. Please attend at your allocated time only. We will need to adhere to social distancing guidance and would not wish for a build of queues outside the premises. 

Please contact our team to book your appointment, where possible please telephone after 11am as our phones are busier in first few hours.  We continue to ask patients to submit their own eConsult for general appointments and queries rather than doing this over the telephone; if our receptionist does this for you it is blocking the phone lines up and causing long waiting times to speak to a receptionist.


Please note that people in the 50-64-year old age group and who do not have a pre-existing medical condition will not be vaccinated until after we have vaccinated our other at risk groups, and this will be providing there is sufficient vaccine, there will not be appointments offered for this age group until then. We understand that this may disappoint some patients but we need to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.


 Covid 19 Guidance for school children

Information from the Department of Education in relation to school age children who have the symptoms of Coronavirus:


NHS E advice for Coronavirus in children


Self-Isolation Advice for Patients


Letter to parents and guardians: when you should book a coronavirus test

Appointments in General Practice September 2020

We know there’s been a lot of discussion in the news this week about GPs providing face-to face-appointments. We wanted to reassure patients that NHS Digital have confirmed that in July over 50% of the 22.8 million appointments carried out were in fact face to face. Throughout the COVID-19 pandemic, we’ve remained open to patients. We’ve offered appointments using new ways of working and new technology specifically eConsult to help us clinically triage requests. We’ve worked hard to make sure we’ve remained available to speak to, and to offer appointments – on telephone, video or face to face - to anyone who’s needed them.

We know that patients sometimes prefer to see a GP face to face, but there are reasons why we’ve offered additional online or telephone consultations, and government guidance has played a big part in this. It’s remained the case that if we’ve needed to see a patient face to face, or felt it was important for their care, we’ve asked those patients to come in to see us. Offering new ways of working has helped some patients to access appointments who wouldn’t normally be able to due to other commitments, such as their work or caring responsibilities.

The cleaning required between patients during the pandemic means that if all patients were to come into the surgery, we wouldn’t be able to offer the same number of appointments because of the amount of time that cleaning between each patient takes. However, we’ll always see patients face to face who need to be seen face to face. Changing PPE (Personal Protective Equipment) between each patient adds additional time to the end of each appointment. The difficulty in obtaining PPE has also meant that we’ve needed to be more cautious than normal about the way we use scare resources. We continue to work hard daily to source the PPE we need.

We understand that some patients are reluctant to come and see us in the surgery as they’re worried. We’re making sure that social distancing is as good as it possibly can be and that we maintain a ‘COVID-secure’ environment. Patients are attending by invite only, temperature is checked before entry and face coverings are required. We are working in zones and using different entrances for patients who need to be seen face to face.

Our staff are people too, and some may have ethnicity or health issues that make them more vulnerable to the effects of COVID-19. As caring employers, we need to ensure that we keep our staff safe as well. We take the necessary precautions to keep both our staff and our patients safe.

We have many elderly and vulnerable patients with health conditions that make them more vulnerable to coronavirus than most. We also know that there are young and healthy people who have been seriously affected by COVID-19, so it isn’t just the elderly or infirm we need to protect.

Increasing the number of patients in the surgery would mean that we’d increase the risk for everyone – particularly if some of those people had symptoms of COVID-19 and were unwell enough to need to be seen.

For this reason, we’ll keep a balance of the types of appointments we have available. There’s nothing we’d like to see more than a return to ‘normal’ life and the easy face-to-face care we’ve always provided, but at the moment offering fewer face-to-face appointments keeps patients safe and provides the maximum number of appointments we can. We’re available to talk to, and we always want to hear from, patients who need us. While we understand patients’ frustrations with the current situation, we hope you’ll continue to help and support us, as you’ve always supported the NHS, so that we can go on providing you with care and support in the coming weeks and months.



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