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When We Are Closed

out_of_hours

Emergency Out of Hours Healthcare Service

 

What is the emergency GP out of hours service?

NHS 111 is a service that has been introduced to make it easier for you to access local NHS healthcare services.  You can call 111 when you need medical help fast but it’s not a 999 emergency.  NHS 111 is a fast and easy way to get the right help, whatever the time.  NHS 111 is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobile phones.

When should you use it?

You should use the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.  For less urgent health needs, you should contact your GP or local pharmacist in the usual way.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisors, supported by experienced nurses, who will ask you questions to assess your symptoms.  They will then give you the healthcare advice you need or direct you straightaway to the local service that can help you best.

 

More information about the NHS 111 service can be found at:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

 

 
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website