Thursday 11 October 2018
Warrington Clinical Commissioning Group
Protected Learning Time from 12.30pm
Our telephone lines will be closed to enable GP participation in the CCG planned event.
The Practice front doors will remain open until 5pm for access to pre-booked clinical appointments and to aid collection of prescriptions.
If you require urgent access to a GP during this time we advise you to phone 111 for the Out of Hours Service which will cover urgent requests during the afternoon of 11th October.
We apologise for any inconvenience this may cause.
Please note; when you register through Patient Access, you will need to bring 2 forms of ID (one with your picture/one with proof of address) to complete the process. If we do not receive these within 30 days the account will be rejected.
General Data Protection Regulation Changes
On 25th May 2018 General Data Protection Regulations are changing and Stockton Heath Medical Centre will be breaching these regulations if we give your prescription to someone without your permission.
If you want to delegate responsibility to another person (including a pharmacy) to pick up your prescription speak to your local pharmacy to arrange this service.
Important points of note:
- You can withdraw permission at any time by informing the Surgery and the Pharmacy.
- Some pharmacies no longer pick up paper prescriptions for patients.
- Your prescription can be automatically sent to a pharmacy so no one has to pick it up from the GP surgery (dependent on medications).
Collecting letters/Fit to Work notes/copies of blood forms/results:
We will ask you to sign a form and provide proof of your ID when you collect the paperwork. If you are asking someone else to collect on your behalf, you will need to let us know the name of the person and ask them to bring proof of ID with them.
EXTENDED ACCESS Appointments are available at Bath Street Health and Wellbeing Centre weekday evenings from 6pm and at weekends. Please contact our receptionist for telephone number and password to access the appointments.
If you have a minor or self limiting illness please click self care for advice, this may avoid an unnecessary consultation for a self limiting illness, and help the GP use their time more appropriately to see acute, chronic or complex patients.
You can access appropriate information from our self care page or from the self care forum website or ask advice from a local Pharmacist. There are fact sheets on the self care forum website for common minor ailments, giving advice for looking after yourself.
Referal to secondary care or community care
NHS England, BMA and N.A.P.P have provided a new patient information leaflet to explain what happens when a patient is referred to a specialist/consultant and what the process is with regards medication and fit to work notes when under the care of the specialist/consultant. See the link below:
Click below to read patient information about what we prescribe in Warrington.......
My Life Warrington website gives information about what is available in Warrington for the following topics. Health and Wellbeing, Support for Carers and Child Care. Our Patient Advisors will use this site to help navigate you to services to give you extra support.
CQC Focused Inspection July 2018
CQC Follow up Inspection March 2017
CQC report February 2016
(Site updated 08/11/2018)